I first met Dr. Dempsey when he came to the Children's Treatment Centre at BGH when Dr. Alexander retired. Lisa had been diagnosed with Cerebral Palsy due to complications from Meningitis she had at 1 month of age. Dr. Dempsey also had some sessions with Lisa's twin sister, Sarah as she was a toe walker. Sarah is now 18 years of age (we still have to remind her from time to time to stay off her toes).
Lisa became a full time patient of Dr. Dempsey's when he opened his own practice. Lisa always had a smile for Dr.Dempsey and the staff. I appreciated the fact when he told me, "you know your child better than anyone" as this sometimes, unfortunately, I have had to face with some doctors over the years.
Lisa was our sunshine, she brought this into our life everyday with her beaming smile and positive attitude. Lisa was our social butterfly. Sarah was our serious child. They may have been identical twins but their personalities where their own. I see a lot more of Lisa's beautiful self coming through Sarah now.
Lisa and Sarah were born 8 weeks premature due to the fact they were mono-amniotic (twins sharing one sack). Lisa became ill 4 weeks later but some miracle Sarah was spared. Lisa later developed hydrocephalus, requiring a VP shunt, cerebral palsy as well as a seizure disorder but only seemed to have seizures maybe once or twice a year but were long in length requiring overnight hospitalization.
Dr. Dempsey and staff are always smiling and making everyone feel special. Compassion and trust are found in the clinic or at the hospital on emergencies. This is something truly appreciated by our family and I sure every parent. Dr. Dempsey did not take risks or make us feel we were over reacting or as if, "it is nothing to worry about".
Unfortunately Lisa is now forever 15. We miss her every moment of every day. When I see rainbows I feel they are a gift from Lisa.
Lisa's story was shared by her mom, Marylou.
My son Johnathon has been coming to Quinte Pediatrics for 5 years. We started at the old office on Front Street and followed them to the new building on Station Street. We love that they’re in such a bigger space because my son is in a wheel chair and now there’s so much more room to get around!
We visit Quinte Pediatrics quite often, mostly using the Acute Care Clinic. They treat my son effectively, always doing what’s best to get him better quick (even if it means visiting them more then once a week to ensure he gets better, they always welcoming!)
But it’s not all medicine and stethoscopes: it’s a family. Not only are all of the health care professionals and co-workers a close team that works well together, they make you feel part of that team as well. They treat ALL kids equally – though a variety of kids and kids with special needs come through their door, no one is made to feel anything less then normal. Kids are free to be their true selves.
You can always count on the man behind the stethoscope to be in good humor and often cracking jokes, even on his busiest of days. There is no rushing you out of the room until all your questions are answered, and the doctors give you a good understanding of what may be going on with your child, as well as info on any medication they may prescribe.
Everyone at Quinte Pediatrics takes the time to get to know you, even if it’s just to come down and shake your hand. And the interaction doesn’t stop there – I can check in with their Facebook page to check up on clinic days and wait times (my favourite feature) and through twitter they connect with you, often connecting you with other families to talk to.
I love everything about this place. They go above and beyond to help my boy. Its so great to know there is a place that is always on your side and, at the end of the day, puts kids first.
Johnathon’s story was submitted by his mom, Mandie.
Like many parents, my wife Jennifer and I found ourselves completely lost when we learned of our son, Owen’s, medical problems. After the first emotional wringing of coming to terms with our child having special needs, we got to work trying to find out what was wrong so we could make life easier for him. In the beginning we weren’t expecting answers, but guidance. There are so many services available, with sometimes staggering wait-lists involved, that it can seem somewhat of a labyrinth to navigate getting the best care for our child.
Even from the beginning, Owen fed abnormally. He had difficulty latching, rejected the breast early, and later rejected bottles, and after successful introduction of solids, then rejected all foods except oatmeal and apple sauce. On top of that, he couldn’t tell us what was wrong, as he suffered delayed speech. As he kept losing weight, we became desperate. Things started to turn around when we booked an appointment at Quinte Pediatrics.
From the start Dr. Dempsey and the amazing staff did not tell us “Don’t worry.” They took us seriously, providing us with many possible courses of action, including blood and urine screening for metabolic diseases, looking at his motor control issues, consultation with neurology and dietitians, and assessment for autism, all of which was done with Owen’s specific needs in mind, and never once trying to pigeon-hole him into convenient diagnosis. We focused on the most pressing areas at first. Metabolics. Teeth. Adenoids. Neurology.
One by one we took on the things in Owen’s way. We got his painful teeth either repaired or extracted. Then we had his adenoids removed, and he now breathes better, and sleeps somewhat comfortably. Neurology took much longer than we expected, but with the help of Quinte Pediatrics, we were able to get in for genetic testing as well, and it has turned out to be our ‘big break’.
Here’s where it gets complicated. Owen is unique. He has a genetic disorder that is so rare and specific that he is one of only a handful to be documented. He has a triplication on his 11q chromosome, meaning two extra copies on the ‘q’ arm. There have been nine documentations of duplications, meaning one extra copy, only two with two. Where does this leave us? We don’t know. Genetics is a relatively new science, and not fully understood. And while we are left with many larger questions, we’re getting closer to answers in our journey, and thankfully Owen’s life has dramatically improved.
Dr. Dempsey and the staff at Quinte Pediatrics have been instrumental not only in explaining some of the industry specific terms and processes, but for invaluable support when we finish a certain round of testing and find ourselves asking “what next?” Words cannot express how much we appreciate their skills and approachable attitude. We may not have found the cure to Owen’s disorder, but we have had the best guidance and support possible through the process. It’s nice to have someone in our corner.
Owen’s story was submitted by his dad, Jon.
My first visit to Quinte Pediatrics was in my pregnancy when we found out our baby would be born with heart disease. I was terrified.
Dr. Dempsey met with me and provided me with information and resources to help me cope with the news. Our baby was born in toronto in August of 2011. He was born with a rare syndrome that included a number of other health issues. Minutes after birth he was rushed to the Hospital for Sick Kids where he underwent a colostomy surgery and a surgery to repair his heart.
Upon arrival home one month later Dr Dempsey and his team have followed him in his recovery. Their care and attention to his needs and mine have been outstanding. They not only provided my son with the care he required but they have also helped me immensely to cope with these new challenges. They helped, and continue to help, me become a more confident mother to my high needs child.
My son is now almost 10 months old and has undergone 4 surgeries, if you were to meet him tomorrow you would never know the challenges he has faced and overcome. I feel fortunate to have such wonderful doctors for my son.
Leaving SickKids Hospital after surgeries is a somewhat scary thought, being minimum 2 hrs from toronto, but knowing Quinte Pediatrics is following him is the comfort I need to bring him home.
Daniel’s story was submitted by his mom, Maya.