FAQs

Q: What is an “acute medical problem”?
A: An acute medical problem is a sudden onset illness or medical concern such as a cold or flu, for example.

Q: Why do you no longer offer your Acute Care Clinic?
A: On April 30th, 2012, Bellevile General Hospital launched an Urgent Pediatric Assessment Clinic for pediatric patients experiencing acute medical concerns which require assessment by a pediatrician. In response to the Hospital’s decision, the Acute Care Clinic at Quinte Pediatrics and Adolescent Medicine was closed in May while the Urgent Pediatric Assessment Clinic was being rolled out.

Q: What ages are accepted at Quinte Pediatrics?
A: We see children from birth to 18 years of age.

Q: How can I tell which doctor is working the Acute Care Clinic?
A: Doctors’ schedules vary from day to day. The best way to find out who is working is to come in! Because the Acute Care Clinic is meant to treat sudden onset medical concerns, we do not publish name of the doctor on duty to discourage people from choosing whether or not to visit based on preference.

Q: Can I make an appointment to see a doctor at Quinte Pediatrics?
A: For the Acute Care Clinic patients are seen on a first come, first served basis. If you are looking for medical consultation or Special Kids, Special Care services, please have your family doctor make a referral first.

Q: If I have a family doctor can I still make use of the Acute Care Clinic?
A: Yes! The Acute Care Clinic is your option when your family doctor is unavailable. Please note that the services offered by Quinte Pediatrics are not meant to replace your family doctor.

Q: How long are the wait times at the Acute Care Clinic?
A:  Wait times vary depending on how busy it is. On average you can expect to wait approximately 30-45 minutes. For regular ACC status updates, like us on Facebook!

Have another question you’d like answered? Send it to us on the contact page!